Why did you cancel the Houston Conference?

Our top priority is the health and safety of the ACCP community including members, speakers, sponsors, exhibitors, and staff. With the rising number of COVID cases around the country, particularly in Texas, and the growing number of member companies who are limiting business travel, we will be able to deliver on our promise of an outstanding conference experience by focusing all efforts on our Virtual Conference, already scheduled for December 7-9.

What happens to my registration for the Houston conference?

All registrations for the Houston Conference will be transferred to our already planned Virtual Conference on December 7-9. If you paid for your Houston Conference registration, you will be refunded the difference between the cost of the Houston Conference and the cost of the Virtual Conference. At this time, you do not need to do anything. You will receive the refund and confirmation of Virtual Conference registration automatically within a few weeks.

What enhancements are being made to the Virtual Conference?

Originally, the Virtual Conference included recorded General Sessions from our Houston Conference with Live Q&A. We are working to develop all live General Sessions for the Virtual Conference and will be adding some additional learning labs to the agenda. A revised agenda will be announced in the coming weeks. You can see titles and descriptions for the sessions already confirmed for the Virtual Conference here.

What if I registered for the Houston Conference and am unable to attend the Virtual Conference on December 7-9?

You have several options. 1. You could transfer your registration to a colleague. 2. You could request a credit to your account to be used for another ACCP program in the future. 3. You can request a refund. Any of these requests can be made by emailing Libby Conte at libby@accp.org.

I bought a plane ticket to attend the originally planned Houston Conference. Will you reimburse me?

Unfortunately, no. We cannot offer refunds for travel expenses per our Cancellation Policy. We recommend calling your airline as soon as possible to see if you can get a refund, credit, or a partial refund. If you purchased travel insurance, please contact your provider for information and next steps.

Who should I contact if I have questions or trouble with registration?​

Please contact us here.

Are you still looking for speakers?

Our call for speakers has closed. Please check back later for 2022.

I am interested in sponsoring the Conference, who should I contact?

Please contact Jeanne Metzger.

What is your event cancellation policy?
Should you have any other questions not covered here, please contact: