How ACCP Members are Responding to COVID-19

Caitlin McDanels, ACCP

 Updated on 5/29/2020

As the public and private sectors respond nationally and internationally to the coronavirus pandemic, ACCP rounded up examples of how their members are aiding in the fight to contain COVID-19. Read on to find how industries are responding.

Aerospace & Defense

BAE Systems provided information from their CEO and is currently following guidance based on the communities where they operate.

Boeing shared their plans, noting that the CEO and Board Chairman will forgo pay until the end of the year.

Gulfstream Aerospace outlined their safety measures.

Northrop Grumman and the Northrop Grumman Foundation have provided grants for global, national and local organizations that support frontline healthcare workers, address food insecurity, advance efforts for vaccines, support service members, increase student access to technology and provide resources to vulnerable populations; donated PPE items to emergency response teams and healthcare professionals, including N95 masks, face shields and Tyvek suits; and established a COVID-19 relief matching gift program for employees.

United Technologies Corporation posted a letter from its CEO.


Cargill posted their response to the pandemic. Cargill also outlined their response around four focus areas: food security & nutrition, health & safety, agriculture community support, and food industry support.


Southwest Airlines outlined the measures it is taking to protect its customers and shared COVID-19 resources.

United Airlines posted the safety measures it is taking.

Banking & Finance

Bank of America is supporting their communities through a $100 million commitment to “help increase medical response capacity, address food insecurity, increase access to learning as a result of school closures, and provide support to the world’s most vulnerable populations.”

BBVA Compass provided customer resources and is waiving multiple fees at this time.

Capital One shared many resources along with a financial hardship information for its customers. On 3/26, Capital One committed $50 million to COVID-19 relief.

City National Bank donated $2 million to communities affected by COVID-19.

Fidelity Investments provided a resource hub on COVID-19.

First Tech provided digital banking resources to their customers and more COVID-19 resources.

The Hartford shared resources for its customers and employees.

Lincoln Financial provided business updates and a $1 million donation to food providers in its communities.

Live Oak Bank provided resources and disaster assistance information.

LPL Financial outlined safety measures and business measures it is taking.

Mastercard shared a letter from its CEO.

Morgan Stanley committed $10 million to COVID-19 relief efforts.

MUFG Union Bank outlined how it is responding to COVID-19.

Northern Trust created a financial resource center. Northern Trust also discussed the economic impact of COVID-19.

Northwestern Mutual provided resources for its customers.

Oportun posted resources for its customers.

Prudential shared a message from its CEO.

Regions Bank is offering financial assistance to customers as well as providing digital resources. On 3/31, Regions Bank and the Regions Foundation announced a special match campaign for associate giving and donation of advertising time to food banks in their communities, in addition to a $2.5 million commitment for small businesses.

TD Ameritrade shared how it’s responding to stakeholders.

TD Bank posted resources for its customers.

Thrivent is raising $1 million through personal donations and matching gifts as well as providing virtual volunteering opportunities.

Truist committed $25 million in financial relief to its communities, which includes $1 million to healthcare organizations, $3 million to local United Way organizations, and the remaining funds will be given as grants to community partners.

Voya Financial provided a resource center on COVID-19.

Wells Fargo is suspending residential foreclosure sales, waiving fees, and accelerating the donations of $175 million to help vulnerable populations.

William Blair is publishing twice-weekly updates on COVID-19 to help sift through news and insights in its new periodical, “All the Vectors.” William Blair is also providing resources for the nonprofit sector.

Wintrust Financial Corporation is providing customers with financial hardship assistance.


Amgen Inc. supplied information on the measures they are taking to protect their communities, as well as sharing that they do not anticipate a shortage of their medicines.

Biogen outlined how it is supporting its communities and committed $10 million to support international COVID-19 response efforts.

Illumina is providing its platform technology for sequencing in a partnership with Microsoft and Adaptive Biotechnologies.

PPD mobilized its pandemic response committee and outlined what precautions it is taking in a letter from the CEO.


Lubrizol shared an update on its response to its customers and employees.


Viasat committed to the FCC’s “Keep American Connected” pledge, which will help residential and small business customers stay connected during the outbreak.


Swinerton created a COVID-19 taskforce and posted a letter from its CEO.

Turner Construction outlined its response.

Consumer Goods

Altria committed $1 million to support coronavirus relief efforts in its communities.

Amway International has canceled/postponed all Amway events and shared information on what measures they are taking to protect their communities.

AutoNation shared a health advisory that outlines what actions they are taking during the pandemic.

Conagra Brands activated their pandemic team and is sharing information to keep its communities healthy and supported.

Hasbro donated thousands of toys as in-kind support to Save the Children.

Mondelez International committed $15 million to international COVID-19 relief.

Tupperware posted a letter from its president.


EBay provided information for all stakeholders and outlined their community response for small businesses and the Bay Area. EBay will match seller donations to $1 million through April 14th.

PayPal shared a letter from its CEO.

Energy & Regulated Business

Alliant Energy donated $100,000 to COVID-19 relief efforts, with a focus on food banks and the American Red Cross.

APS is waiving late fees and created a Customer Support Fund for customers who need assistance with paying their bill.

Con Edison is waiving late fees and providing customers with information to help them stay informed.

Dominion Energy is committing $1 million to relief efforts, and visitors can view a Coronavirus Relief Grants page to view eligibility guidelines and more.

Duke Energy donated $1.3 million to hunger relief efforts and is waiving customer fees during the pandemic.

FirstEnergy is providing flexible payment arrangements and outlined safety precautions its employees are taking.

Evergy will not disconnect service and is waiving late fees for customers. Evergy also pledged $2.2 million in local COVID-19 relief efforts.

NV Energy suspended service disconnections to those affected and is waiving late fees.

PG&E suspended service disconnections and is providing additional financial support to affected customers. PG&E also donated 480,000 N95 masks and 470,000 surgical masks and will contribute $1 million to nonprofits focusing on food security and small businesses.

Portland General Electric (PGE) suspended service disconnections and is waiving late fees. PGE also committed $1 million to education and food insecurity programs while working with community and industry partners to obtain emergency assistance funds for low-income customers.

Sempra Energy opened a COVID-19 Nonprofit Hardship Fund, where nonprofits may apply for grants ranging from $500 to $50,000.

Southern Company, through its subsidiaries, donated $4.85 million to COVID-19 relief efforts.

SUEZ shared a letter from its CEO addressing how the company is navigating the outbreak.

WEC Energy Group will not disconnect service and will assist customers with payment plans.

Xcel Energy will not disconnect service and will assist customers with payment plans


The Walt Disney Company posted how its parks and resorts donated food to local food banks.

Food & Beverage

Burger King is offering free kids meals through their app.

C&S Wholesale Grocers partnered with US Foods to combat job and food insecurities during the outbreak.

Chick-fil-A, Inc. provided a resource and FAQ page.

The Coca-Cola Company detailed how it is protecting its customers, employees, and communities, and it has made $20.5 million total in grants internationally through its foundation.

Darden Restaurants extended their Emergency Pay Program and outlined how they are protecting their employees and communities.

Publix Super Markets, Inc. outlined its safety measures in a letter from its CEO.

Sodexo shared a message from its CEO and provided what it is doing for Sodexo communities and customers.

US Foods detailed its response and partnered with C&S Wholesale Grocers to address job and food insecurities.

Health Care

AdventHealth created a Coronavirus Resource Hub for its community.

Aetna Inc. is sharing information around COVID-19 and waiving testing fees for physician-ordered COVID-19 tests.

Anthem posted resources and a COVID-19 Symptom Assessment tool.

Blue Cross and Blue Shield of Louisiana is waiving COVID-19 testing fees and provided general safety information for its customers. Blue Cross and Blue Shield of Louisiana Foundation set up a grant fund of $2 million for nonprofits meeting the needs of Louisianians who have been affected by the COVID-19 outbreak. This can include immediate needs like food, clothing, shelter, paying utility bills and more. Grants can also be used to meet more long-term needs such as ongoing patient education and care navigation, economic recovery efforts and more.

Blue Shield of California made local donations to support relief and testing efforts and are waiving COVID-19 testing fees.

Cambia Health Solutions shared a letter from their CEO.

Florida Blue provided education and resources for visitors, and members can access free counseling if they are experiencing coronavirus-related stress.

HCA Healthcare outlined how its keeping communities safe.

HCR ManorCare provided resources and safety measures currently place.

Henry Schein posted information on their supply chain and a resource center for visitors looking for COVID-19 information.

McKesson continues to provide updates on its supplies and response.

Orlando Health posted multiple resources for visitors.

Premera Blue Cross outlined COVID-19 care for its customers and has donated to multiple community funds.

UnitedHealthcare is waiving COVID-19 testing and visit fees and posted resources for customers.

VSP Global posted its response to its community.


Hilton provided resources for its visitors on health, safety, and flexible travel.

Hilton Grand Vacations posted safety resources and the measures its staff is taking.

MGM Resorts International pledged $1 million for an employee emergency fund and donated half a million pounds of food across the U.S.


Grainger outlined its safety response for customers and employees.

Sherwin-Williams posted a letter from its CEO.

Weyerhaeuser outlined the actions it is currently taking.


AIG is continuing to provide support for its clients.

Allstate is providing payment relief for customers for up to 60 days.

American Family Insurance posted the steps they are taking to keep all stakeholders safe.

Assurant shared their official statement, which highlights how they are maintaining their local support through charitable contributions.

CSAA Insurance Group provided resources for their customers to utilize during the outbreak.

CUNA Mutual Group is maintaining a resource page.

Guardian Life Insurance posted resources for visitors.

Liberty Mutual Insurance provided resources for its customers.

MassMutual shared a letter from its CEO and outlined safety measures being taken.

Mutual of Omaha outlined its response to COVID-19.

New York Life Foundation pledged $1.7 million to local and national nonprofits.


Alston & Bird LLP formed a COVID-19 taskforce “to advise clients on the business and legal implications of the COVID-19 coronavirus.”

Kilpatrick Townsend & Stockton LLP created a COVID-19 taskforce and is sharing legal alerts.

Morgan, Lewis & Bockius LLP is updating resources and guidance around COVID-19.

O’Melveny & Myers LLP formed a COVID-19 taskforce to assist clients.

Paul Hastings LLP formed a COVID-19 taskforce and created a content library.

Venable LLP posted resources for company foundations relating to COVID-19.

WilmerHale created a COVID-19 taskforce and is publishing thought leadership and legal updates.


ArcelorMittal posted their official statements on COVID-19.

ADM shared how they are mitigating risk during the pandemic.

Avery Dennison is gathering protective face masks and goggles from multiple sites to donate to local hospitals. Avery Dennison also posted its corporate response.

CNH Industrial shared a video from its CEO.

Dow shared its response, which includes $2 million for immediate COVID-19 relief internationally and $1 million to build community resilience in the recovery phase. It is also manufacturing hand sanitizer for donation in Germany and repurposing a US facility for this as well.

Ecolab provided an in-depth resource page about COVID-19.

Ford Motor Company is partnering with 3M, GE, and UAW to manufacture respirators and ventilators.

GAF outlined the precautions its workers are taking.

Georgia-Pacific LLC shared their charitable response as well as a video from the CEO.

Goodyear is offering free Department of Transportation inspections at its truck care centers.

McMaster-Carr posted its response.

NVent outlined the safety and health measures it is taking.

Owens Corning shared its COVID-19 response.

Rockwell Automation outlined the health and safety measures it is taking.

Schweitzer Engineering Laboratories outlined its safety and health measures and is currently identifying community impact opportunities.

Toyota USA is sharing COVID-19 information and donated $500,000 to the United Way for emergency relief funds.

Trane Technologies outlined its response and safety measures.

Mass Media

ViacomCBS is educating audiences on social distancing in partnership with the Ad Council through its #AloneTogether campaign.

Medical Devices

Abbott set a goal of shipping 1 million coronavirus tests per week. Abbott also created a COVID-19 test that can detect COVID-19 in five minutes.

Alcon shared their preparedness plan and continues to maintain a 12-week target of customer-ready products.

Baxter International outlined what they are doing to protect their employees, customers, and partners.

BD deployed $1.1 million in cash and product donations to seven nonprofit organizations and outlined research work currently underway relating to COVID-19.

Edwards Lifesciences extended scholarship windows due to school closures and potential delays in documents being received from schools.

Medtronic Foundation pledged an additional $10 million to relief efforts, along with a prior $1.2 million commitment to COVID-19 relief efforts internationally through monetary and in-kind donations. Medtronic is also ramping up ventilator manufacturing.

Stryker created a resource center for its visitors.


AbbVie Inc. is coordinating with international entities to support clinical studies and COVID-19 research.

Astellas shared the measures they’re taking to protect their communities and a supply update.

AstraZeneca is donating 9 million face masks worldwide to healthcare workers.

Bausch Health is donating health care products and supplies internationally and concerted a production facility to a produce hand sanitizer for the medical field.

Bayer is providing monetary and in-kind support internationally, all of which they are outlining publicly.

Eli Lilly and Company detailed their response efforts, which include drive-thru testing sites and more.

GSK is partnering with multiple companies and sharing technology to aid in the creation of COVID-19 vaccines.

Johnson & Johnson detailed their response and highlighted their commitment to global pandemic preparedness.

Mallinckrodt Pharmaceuticals shared its role in exploring treatment options for COVID-19 lung complications.

Merck donated 500,000 masks to New York City.

Novartis committed to donating up to 130 million doses of generic hydroxychloroquine in addition to a $20 million commitment via the Novartis COVID-19 Response Fund. Novartis and the Novartis US Foundation also created a $5 million COVID-19 Community Response Fund.

Novo Nordisk donated raw materials and protective masks and is dedicating an R&D lab to slow the spread of COVID-19.

Sanofi outlined its safety measures and is collaborating with partners in vaccine development.

Professional Services

Accenture shared how leaders can meet the needs of their people during this pandemic.

Booz Allen Hamilton shared why diversity in leadership matters during crises like COVID-19.

Deloitte committed $2 million USD to support funding the unique and varying response and relief efforts of local communities across the country. As part of this commitment, a portion went to the United Way Worldwide’s COVID-19 Community Response and Recovery Fund, which provides support for the 211 network, free and confidential 24/7 hotline service that helps people find the local resources they need—whether food, health, or education resources.

Huron Consulting Group provided business resources.

Insperity posted a video from its CEO along with business continuity plans and resources for businesses.

KPMG is creating business resources and sharing reports available to the public.

PwC posted resources for business leaders along with a COVID-19 Navigator tool.


Best Buy outlined how it is changing its business for customers.

Home Depot detailed how it is preparing and responding for its employees, customers, and stores.

JCPenney shared their COVID-19 response.

Kohl’s posted a letter from their CEO.

PVH Corp. outlined health and safety measures for its stores and offices.

Starbucks Coffee Company detailed its response to customers, employees, and communities. Starbucks is giving frontline responders free coffee through May 3rd and will donate $500,000 to organizations supporting frontline responders, in addition to donating $250,000 to launch Seattle’s COVID-19 Response Fund.

Target is supporting its team members through new paid leave, bonus payouts, and a team member giving fund donation. Target and the Target Foundation committed a total of $10 million to: local communities ($5 million), national organizations ($3 million), global response ($1 million), and the Target Team Member Giving Fund ($1 million).

Walmart is posting COVID-19 resources and committed $25 million to support organizations on the frontlines of responding to COVID-19.

Wawa outlined how it is supporting customers and associates and is providing free coffee to health care workers and emergency responders.


Activision Blizzard moved its in-person gaming events to online-only competitions.

Akamai shared their preparedness plan.

AMD promoted social distancing and leveraging tech.

Blackbaud created a resource toolkit for event and fundraising professionals during the pandemic. On 3/30, Blackbaud announced it is sharing resources, donating to the World Health Organization and the UN Foundation’s COVID-19 Solidarity Response Fund, and increasing matching gifts for employees as well as rolling out virtual volunteerism programs.

CDW posted a message from its CEO.

Cisco committed $225 million ($8 million in cash and $210 million in product) to international response efforts.

GoDaddy is providing resources for small business owners.

Hewlett Packard Enterprise is working with the federal government to use its technology to combat COVID-19 and shared how it’s protecting its communities.

Hyland shared a letter from its CEO.

Intel donated more than 1 million protective items to healthcare workers.

Micron donated $300,000 to a financial assistance program as part of Silicon Valley Strong.

Microsoft is leveraging its technology for its community and donated $1 Million to Puget Sound’s COVID-19 Response Fund.

NetApp posted a letter from its CEO outlining the company’s response, which includes matching employee donations to COVID-19 response organizations.

NVIDIA shared the work its done for its employees, technology, and communities throughout the the pandemic.

NortonLifeLock shared what it is doing to protect employees and customers.

Pitney Bowes posted a letter from its CEO outlining health and safety measures being taken.

Sage shared a post from the CEO outlining company priorities at this time.

Salesforce outlined the measures its offices are taking and committed $1.5 million to San Francisco’s GIVE2SF Fund.

Splunk posted the measures it is taking to protect employees and customers.

Workday is donating internationally and nationally. Workday donated a combined total of $1.5 million to the Silicon Valley Community Foundation, the Centers for Disease Control and Prevention, and the United Nations Foundation.


Charter Communications is helping households with college student and K-12 student households access online resources for free for up to 60 days.

Comcast is offering extensive resources to help Americans stay connected and online.

CTIA shared how its members are helping their communities during this time.

Transportation & Logistics

BNSF Railway posted their official statement.

CSX shared their prevention and response plan.

FedEx stood up a special operation to move COVID-19 specimens quickly in conjunction with the U.S. government and provided an update on how they are protecting their communities. FedEx also delivered 120,000 bagged lunches for students.

Union Pacific posted its responses to its customers, employees, and suppliers.

UPS has multiple COVID-19 resources available and contributed more than $6 million in grants and logistics and transportation. UPS also is working with FEMA to provide supply chain services for PPE, respirators, N95 masks, and more materials for healthcare workers.


Collette continues to update its customers on locations and travel affected by COVID-19.

Tripadvisor posted a detailed COVID-19 resource page for its customers and the Tripadvisor Foundation pledged $1 million in community support.

Do you have updated COVID-19 news from your company? Email Caitlin McDanels to update or add your story today.

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